Webexpenses goes for gold at national customer service awards

Last year Webexpenses was lucky enough to be chosen as finalists for a number of industry awards and this year we have been selected as finalist in the SME category of the prestigious UK Customer Satisfaction Awards 2013.

Just getting to this stage is achievement enough as finalists are selected by a tough judging panel which includes the likes of Steve Holliday, chief executive officer of the National Grid, Marks and Spencer executive director Laura Wade-Gery and award winning journalist Nadine Dereza.

The nationwide competition is run by the Institute of Customer Services to find those organisations which can be shown to put their customers and clients right at the heart of their business.

Rachel Gregan, Head of Marketing at Webexpenses said: “We were finalists for a number of awards last year and we are delighted to have made the finals of the Customer Satisfaction Awards.”  We are extremely passionate about customer service at Webexpenses. Exceeding the expectations of our customers is at the core of what we’re about and that’s why being shortlisted for this award feels particularly special for us”.

The Institute of Customer Service is the professional body for UK customer services and is part of a 360-strong network of organisations from across the private, public and third sectors.

The awards ceremony will take place on February 26 at the Lancaster London Hotel.