Home » Case Studies » Otsuka Pharmaceuticals case study

Otsuka Pharmaceuticals case study

otsuka-header

Locations:

Applications:

Industries:

Otsuka Pharmaceuticals is one of the largest research-based healthcare companies in Japan. Otsuka Pharmaceutical Europe Limited, based in London, was established to market innovative products from Otsuka research in key European markets.

“The sales team has responded very positively and the fact that we are utilising the latest web-based technologies has showed us in a positive light with new employees. “The benefits to field staff and to the accounts department have been considerable, and our return on investment has exceeded our best case expectation.”

Peter Blott, Finance Manager at Otsuka Pharmaceuticals

Challenges faced with expense management

Blott knew the existing way of handling expenses would not cope as additional products were introduced and additional salespeople recruited.

In addition to reducing the administrative burden in his department, Blott saw introducing an expense claim solution as an opportunity to improve control and ensure efficient recharging of expenses. He said, "A field-based sales force will always challenge expense processes because they incur a lot of expenditure in this way and traditional controls are difficult when staff are rarely in the office. In addition, we recharge certain expense items to co-promotion partners, so it was very important that we receive complete and accurate data in a consistent format.”

How Webexpenses helped

Successful implementation was completed and all the stated criteria fulfilled. The interface into our accounting package was very simple to install and use.

Credit card interface

After the implementation was complete, Otsuka introduced Barclaycard to its staff. As a result, they are now reaping the benefits of complete data integrity, from the moment the employee uses the card, through the approval process, to the posting of consolidated expenses data to the appropriate ledgers within Sage. The implementation process has been a complete success and the feedback from users has been very positive.

Browse Other Case Studies

All
  • All
  • Area | Americas
  • Area | APAC
  • Area | EMEA
  • Area | Global
  • Consulting & Services
  • Consumer Goods & Entertainment
  • Education
  • Finance & Insurance
  • Food & Hospitality
  • Manufacturing & Equipment
  • Medical & Bioscience
  • Natural Resources & Environment
  • Non-Profit
  • Supply Chain & Logistics
  • Technology & Software
  • Video

Woolmark

Woolmark was founded in Australia in 1937, and has since grown to become a truly global organisation.

Read More

Swiss Post case study

In line with its desire to be a highly sustainable company, Swiss Post Solutions Ltd. in the UK made the...

Read More

Inspirations Paint case study

The paint supply specialist introduced Webexpenses in 2017 and immediately saw improvements in the managing of their expenses.

Read More

Alzheimer’s Research UK

Prior to using Webexpenses, Alzheimer’s Research UK were using a highly manual process that wasn’t able to keep up with...

Read More

Healthcare at Home case study

Healthcare at Home is the UK’s largest provider of home healthcare services with around 1,500 employees and caring for more...

Read More

Pets at Home case study

Pets at Home is the UK’s leading pet care specialist, providing pet owners with everything they need.

Read More

TransMedia Dynamics case study

Media asset management company TransMedia Dynamics are a worldwide organisation, they have offices in the UK, US, Australia and Malaysia.

Read More

Coronation Fund Managers

London-based Coronation Fund Managers is an independent, specialist fund manager founded in 1996 providing sophisticated investment solutions to institutional clients.

Read More

Global Action Plan case study

Global Action Plan is the UK’s leading environmental change charity and, since 1993, has helped businesses, schools and communities reduce...

Read More

Admiral Insurance

Admiral Insurance are a worldwide organisation, they have branches in Europe, Canada and the USA.

Read More

USAlliance Financial case study

Serving over 90,000 members worldwide, including the employees of American Express, PepsiCo, and IBM, USALLIANCE Financial is a multi-faceted $1+...

Read More

Miele case study

Miele was behind the curve with adopting new systems, this was also the case for our handling of expenses. There...

Read More

Procure4 case study

Procure4 is a team of supply chain management specialists working across Europe, USA and UAE to deliver cost base reduction...

Read More

Museum of London case study

The Museum of London, which tells the story of London from 450,000 BC to the present day, has recently adopted...

Read More

White Stuff case study

Sociable and ethical clothing retailer, White Stuff has stores all over the UK and Europe.

Read More

Adecco Group

The Adecco Group is the world’s leading provider of HR solutions.

Read More

Probrand case study

IT service provider and value added reseller Probrand has built its reputation on a track record of helping businesses to...

Read More

GapConsulting case study

As the company’s consultants spend a large part of their time working at customer sites, the expenses process was previously...

Read More

Pongo Power case study

Pongo Power, INC. is a Brooklyn based physical fitness company that provides physical education about anatomy, physiology, and sports science...

Read More

Underground Coffee Roasters case study

New Zealand based coffee company, Underground Coffee Roasters provide cafés, shops and barista training – they have a passion for...

Read More

Coleg Cambria

Read More

Arrow Business Communications

Arrow Business Communications have offices across the UK, Managing expenses efficiently is important to them with many approving managers working...

Read More

VTCT case study

VTCT are a Government-approved awarding organisation, with a focus on the advancement of education.

Read More

Munster Rugby case study

Founded in 1879, Munster Rugby is one of the most successful and best supported rugby clubs in the world with...

Read More

Swissport case study

Swissport is a global aviation company providing airport ground and cargo handling services worldwide.

Read More

Mountain Warehouse

Webexpenses explores the main expense-related issues the business was having prior to using Webexpenses for their expense management solution, with...

Read More

Merz Pharma UK Ltd case study

With an expanding product range supported by active research and development, Merz Pharma UK Ltd. has a passion for pushing...

Read More

Scottish Swimming

Scottish Swimming, a national body for the sport, felt it was time to migrate their manual expenses operations towards a...

Read More

Henry Schein case study

The UK based arm of Henry Schein is split into four divisions and approximately 400 employees make expense claims on...

Read More

Gamma Solutions case study

Read More