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Museum of London

Size: Medium Industry: Non-Profit Applications: Exchequer

Museum of London case study

The Museum of London, which tells the story of London from 450,000 BC to the present day, sits in the heart of the City of London and close to St Paul’s Cathedral. It has recently adopted webexpenses to process its credit card expenses.

“We are now able to pull off detailed management information quickly, giving the business greater control of its expense spend.”

Paul Saville, Head of Finance

Challenges faced with expense management

The Museum had been using a paper-based system to process expenses paid for on credit cards. As well as imposing a heavy admin burden, it did not give the business sufficient control over its expense spend and provided little management information on the type of activity for which credit cards were being used.

How webexpenses helped

After reviewing a number of systems, the Museum of London selected webexpenses’ end-to-end service on the basis it would deliver cost efficiencies, offer greater control and detailed reporting, and statutory compliance for VAT.

In addition to being used for the processing of credit cards however, it could also be used for general employee expense claims and the Museum proposes to extend the current credit card use to include general staff expenses.