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Organisation name
Pets at Home

Industry sector
Consumer Goods & Entertainment

Number of regular claimants

Number of entities

Pets at Home is the UK’s leading pet care specialist, providing pet owners with everything they need. From food and accessories to vet and grooming services; they offer all you should ever want for your beloved extended family member.


How webexpenses helped

With 9,000 colleagues working in its 450 retail stores, distribution centres and support offices, Pets at Home faced all the typical challenges of managing such a large, decentralised business that were struggling with their expense management process – webexpenses was the system that solved all their expenses issues.

Claimants and approvers use the expenses app to manage their own and their teams expenses on the go. For claimants on the road, they can snap and upload their receipts whilst they’re waiting for the meals.

Read the Pets at Home case study here too and see their thoughts on webexpenses’ system and customer service.

Jon at Pets at Home

“The implementation has been really seamless, really easy and should be held out as an example, in terms of how we implement systems across our estate – it’s been that good.”

Jon White, Finance Director - Retail