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Size: Large Industry: Healthcare Applications: SAP

Systagenix case study

Systagenix specialises in the development and supply of wound care products. With over 75 years of heritage, its products are designed to help healthcare professionals test, protect, promote and comfort the wound towards healing.

The company’s longstanding commitment to skin and wound care began with the development of the first ready-made surgical dressing in the mid-1880s and continues today with innovative wound care treatments developed by the experienced team of R&D scientists at the Gargrave Centre of Excellence for Wound Healing in North Yorkshire.

“Using the webexpenses system has greatly reduced the amount of admin across our company. I would definitely recommend it to others.”

Aimee Wells, Expenses Controller for Systagenix

Expenses software for a worldwide sales force

The vast majority of Systagenix’s company expenses are generated by its sales and marketing teams, which provide support in over 100 countries worldwide. This group of employees incurs the whole spectrum of costs including travel, accommodation, subsistence and entertainment.

Previously, time spent calculating expenses was effectively time wasted for this busy and driven sales force, who would rather be out on the road selling rather than tied to their desks doing admin.

How webexpenses helped

WebExpenses developed a bespoke report for Systagenix, which was rolled out across Europe. The benefits of a web-based system have been manifold for the company, allowing employees to process their expenses wherever they are in the world. The currency conversion and foreign language translation features have also been invaluable, removing any barriers to usage.

Systagenix has recently trialed the webexpenses credit card interface in Austria, one of its smaller territories. This feature reduces processing costs and improves data quality by pre-populating expenses with corporate credit card data. The trial has proven to be a resounding success and Systagenix plans to roll out the feature to the rest of its offices worldwide from January 2011. Aimee Wells, Expenses Controller for Systagenix says:

“When I joined Systagenix a year ago I had never used a web-based expenses system before – in all of my previous roles I had manually inputted the data. I was immediately aware of the increased efficiency of such a system, which has saved me a lot of time and made my life a lot easier. It’s easy to use, and if you do have any queries, the webexpenses support desk is responsive and helpful.