We are delighted to announce we have been shortlisted for the UK Customer Experience Awards 2017 in the category ‘Customers at the heart of everything’ of these highly sought after national awards.
Our customer service strategy was built on the core focus of providing customers with the utmost care and support from the very start. Webexpenses has a unique journey in which we have grown from a small UK-based business into a global organisation that provides an award-winning solution used in over 60 different countries with 175,000 users.
We are fully aware our global success is due to our customers and our commitment to them. We ingrain our company mantra ‘always exceed expectations’ into everything we do and every decision we make as a business. We have multiple communication platforms that we have evolved over the years to make contact between our customer service team and our clients even more streamlined and efficient. This ensures each customer has the personal level of care they deserve.
Adam Reynolds, CEO at Webexpenses said:
We are extremely proud to be recognised for our efforts and chosen to be a finalist in these prestigious UK awards. I’m delighted that the team have been recognised for all the hard work that they put in.
Jenny Moss, Webexpenses’ Head of Customer Services said:
We are continuously looking for ways to improve and provide the best possible service for our customers. We place high emphasis on doing the simple things really well.
Webexpenses will be joining eight other finalists on the 28th of September 2017 at the ExCel in London for the final stages of the judging process.
For more information on webexpenses take a look here.