Lorna Jane case study
Getting started with Webexpenses
Lorna Jane found the onboarding and implementation process to be straightforward with Webexpenses. “The onboarding process was seamless, with the team providing support every step of the way,” says Ginny Xie, Group Finance Manager. “Webexpenses’ half-day setup session at our office was particularly beneficial, allowing us to address most of our questions efficiently without the need for excessive email exchanges. The implementation team at Webexpenses were highly responsive, promptly addressing our questions to ensure we met our targeted go-live date.”
Overall, Lorna Jane’s setup and implementation of Webexpenses took one-and-a-half months to complete.
The benefits of using Webexpenses for Lorna Jane
“The main use of Webexpenses at Lorna Jane has definitely been around credit card and personal reimbursement claims,” explains Ginny. “Personally, I’ve found the daily credit card feed really useful. Across the team, the biggest improvement has been the significant amount of time we’ve saved – we’ve eliminated hours of manual work with data input and Excel spreadsheets.
“Alongside that, Lorna Jane’s corporate cardholders, in particular, appreciate the convenience of snapping a photo and uploading receipts instead of holding onto a stack of paper. The whole process has become more efficient for everyone.”
Ongoing support from Webexpenses
“The customer support we’ve received from Webexpenses has been 10/10” adds Ginny. “Everyone has been lovely to work with. Customer support has been responsive whenever we've submitted a ticket, and issues are resolved promptly depending on their complexity.
“On-boarding with Webexpenses was easy and everything has worked as promised. I would recommend Webexpenses to other businesses; it’s a good expense management tool that is also cost effective.”
Experience Webexpenses for yourself
If you’re seeking to make your expense management more straightforward and efficient, why not try Webexpenses for yourself? Start your journey with Webexpenses by booking a free demo today.
