Konica Minolta Marketing Services

Konica Minolta case study

Locations:

Applications:

Industries:

Konica Minolta Marketing Services (KMMS) is the product of three highly successful businesses: Charterhouse, Ergo, and Indicia. "With the sole mission of getting closer to our clients and helping them get closer to their audiences."

Their parent company Konica Minolta started their journey when they acquired Charterhouse, which had almost 50 years of experience in the print and marketing space. Secondly, Ergo, who have a huge presence in the APAC region, based in Sydney. They are a print management juggernaut and a heritage in producing world-leading marketing automation technology. Lastly, Indicia, a communications agency with decades of experience in data and analytics, CRM and creative.

We had a chance to hear from Mahalakshmi(ML) Dsouza, APAC Finance Director and Vivien Cox Director, Operations APAC about how Webexpenses has helped the companies so far.

Mahalakshmi(ML) Dsouza, APAC Finance Director explains about why an expense management solution was needed:

One of the first things I noticed upon joining Konica Minolta Marketing Services in September 2018 was a remote team and a small group of frequent travellers. But the process was completely manual creating a great opportunity for exploring an expense solution.

What were your experiences of Webexpenses from sales through to the implementation?

Webexpenses lies in the congruence of values with KMMS such as speed to market, effectiveness and simplicity. The experience from sales, demo to implementation and support was very well planned, steered and executed seamlessly. The previous successful roll-out of Webexpenses for Singapore and Hong Kong markets was also a big plus.

Which features of Webexpenses are key for your users so far?

As for the ease of submitting claims, Webexpenses has transformed the experience in general. Love the OCR function that allows my Finance team to detect duplicate receipts and the check function against travel policy. Even our internal audit team was delighted with the petty cash report, automated via Webexpenses.

What key benefits have Webexpenses brought so far?

Webexpenses has allowed us to consolidate the expense management process within global shared services and saved time for individual finance folks processing claims for their respective locations. Avoiding paper and stickies is another plus for sustainability. It has also forced us to rethink and continuously evolve our internal processes on expense management. I look forward to the travel management portal from the team that brought us Webexpenses.

Vivien Cox, Director, Operations APAC adds:

After ten years managing expenses via spreadsheet, KMMS finally have a web-based tool that enables us to manage expenses in an efficient and simple way. No more collating and submitting paper receipts and hoping for the best.

The benefits of Webexpenses are extensive:

  • Simple, streamlined workflow
  • Intuitive navigation
  • Responsive UI design
  • Easy reference of claim status and all claims submitted.

I travel extensively and the flexibility to manage my expenses ‘on the run’ means I don’t spend hours when I return collating and submitting my claim. As a major approver of expense claim, it is very simple to review and validate claims including adding notes/comments regarding specific items within the claim. Email prompts to remind me of the actions I am required to take.

The feedback throughout the business has been extremely positive.

If you're interested in finding out more about how Webexpenses can help you like we have helped KMMS, please feel free to get in touch or book your demo.

Browse Other Case Studies

All
  • All
  • Area | Americas
  • Area | APAC
  • Area | EMEA
  • Area | Global
  • Consulting & Services
  • Consumer Goods & Entertainment
  • Education
  • Finance & Insurance
  • Food & Hospitality
  • Manufacturing & Equipment
  • Medical & Bioscience
  • Natural Resources & Environment
  • Non-Profit
  • Retail
  • Supply Chain & Logistics
  • Technology & Software
  • Video

Pongo Power

Pongo Power, INC. is a Brooklyn based physical fitness company that provides physical education about anatomy, physiology, and sports science...

Read More

Nextira One

The company’s sizeable field-based implementation and maintenance support team previously submitted expenses using an excel spreadsheet that was then printed...

Read More

The Workforce Development Trust

Read More

Museum of London

The Museum of London, which tells the story of London from 450,000 BC to the present day, has recently adopted...

Read More

Mountain Warehouse

Webexpenses explores the main expense-related issues the business was having prior to using Webexpenses for their expense management solution, with...

Read More

Swiss Post

In line with its desire to be a highly sustainable company, Swiss Post Solutions Ltd. in the UK made the...

Read More

Alzheimer’s Research UK

Prior to using Webexpenses, Alzheimer’s Research UK were using a highly manual process that wasn’t able to keep up with...

Read More

Gamma Solutions

Read More

TransMedia Dynamics

Media asset management company TransMedia Dynamics are a worldwide organisation, they have offices in the UK, US, Australia and Malaysia.

Read More

Munster Rugby

Founded in 1879, Munster Rugby is one of the most successful and best supported rugby clubs in the world with...

Read More

White Stuff

Sociable and ethical clothing retailer, White Stuff has stores all over the UK and Europe.

Read More

Procure4

Procure4 is a team of supply chain management specialists working across Europe, USA and UAE to deliver cost base reduction...

Read More

USAlliance Financial

Serving over 90,000 members worldwide, including the employees of American Express, PepsiCo, and IBM, USALLIANCE Financial is a multi-faceted $1+...

Read More

Pets at Home

Pets at Home is the UK’s leading pet care specialist, providing pet owners with everything they need.

Read More

Global Action Plan

Global Action Plan is the UK’s leading environmental change charity and, since 1993, has helped businesses, schools and communities reduce...

Read More

Woolmark

Woolmark was founded in Australia in 1937, and has since grown to become a truly global organisation.

Read More

Miele

Miele was behind the curve with adopting new systems, this was also the case for our handling of expenses. There...

Read More

Healthcare at Home

Healthcare at Home is the UK’s largest provider of home healthcare services with around 1,500 employees and caring for more...

Read More

Scottish Swimming

Scottish Swimming, a national body for the sport, felt it was time to migrate their manual expenses operations towards a...

Read More

Inspirations Paint

The paint supply specialist introduced Webexpenses in 2017 and immediately saw improvements in the managing of their expenses.

Read More

Allpress Espresso

Allpress Espresso is a coffee roaster and ‘espresso specialist’ business founded by Michael Allpress in New Zealand during the year...

Read More

CIPP

The Chartered Institute of Payroll Professionals (CIPP) was established as an official industry body in 1985 when the Institute of...

Read More

Smart Training and Recruitment

Read More

Arrow Business Communications

Arrow Business Communications have offices across the UK, Managing expenses efficiently is important to them with many approving managers working...

Read More

Merz Pharma UK Ltd

With an expanding product range supported by active research and development, Merz Pharma UK Ltd. has a passion for pushing...

Read More

Probrand

IT service provider and value added reseller Probrand has built its reputation on a track record of helping businesses to...

Read More

Tom James

Read More

VTCT

VTCT are a Government-approved awarding organisation, with a focus on the advancement of education.

Read More

GapConsulting

As the company’s consultants spend a large part of their time working at customer sites, the expenses process was previously...

Read More

Coronation Fund Managers

London-based Coronation Fund Managers is an independent, specialist fund manager founded in 1996 providing sophisticated investment solutions to institutional clients.

Read More