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LW Cole Appliances logo

LW Cole

LW Cole Appliances logo

Improving compliance using Webexpenses

Since implementing Webexpenses, LW Cole have significantly improved compliance and audit processes. Receipts are readily available via easily accessible digital records and direct integration with credit cards imports transactions automatically. End users are very satisfied with the speed of reimbursement, enabling same-day payments.

Customer Onboarding and Employee Satisfaction

LW Cole has experienced a smooth customer onboarding process from the Webexpenses team. 

 “The Webexpenses team guided us through the implementation of the payments system smoothly, and we didn’t encounter any issues. It was very good.” 

Sarah Rushbury, Accounts Assistant 

Benefits of using Streamlined Expense Management

Upon implementing Webexpenses, LW Cole instantly noticed a positive transformation in their expense process. Some of the key benefits include: 

  • Streamlined Processes: Integration with credit cards allows direct import of transactions
  • Improved Efficiency: Faster processing and reconciliation of expenses
  • Enhanced Compliance: Simplified audit processes with digital access to receipts and records
  • Speed of Payments: Same-day payments to claimants, significantly improve employee satisfaction
  • Time Savings: Reduction of time spent on managing expenses and month-end reconciliation

Transforming Expense Management and Reimbursements

Webexpenses transformed LW Coles’ expense management, making it more efficient, compliant, and user-friendly. The streamlined process saves valuable time and resources, while enhanced compliance features ensure smoother audits. The positive feedback from employees in relation to faster payments underscores the system’s success by improving overall satisfaction.

 “Webexpenses ticks every box for us. From improved efficiency and compliance to faster payments and better user satisfaction, it has been a fantastic solution for our growing company.”

Claire Puffett, Purchase Controller 

Webexpenses has supported LW Cole’s growth by providing a robust, automated expense management system. The tool has been an invaluable asset to the company.

Background: LW Cole

LW Cole specialises in being the go-to distributor for supplying and fitting high-quality appliances in the new build sector. Their commitment and dedication to providing exceptional products and services tailored to the needs of house builders and developers throughout the UK.

Challenges - Why was there a need for an Expense Management Solution?

Experiencing significant growth, LW Cole faced the challenge of revolutionising their business expenses. Their manual processing system was error-prone and labour-intensive, leading to lost receipts and delayed expense processing. Recognising the need for a paperless solution, they aimed to implement a streamlined system that would enhance control, expedite approval processes, and ensure robust audit trails.

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