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Why Arrow Business Communications Chose Us | Webexpenses

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Over the past 20 years, Arrow Business Communications has built an unrivalled reputation for the quality of its telecommunication and IT service provisions.

With its headquarters in Godalming, the success of the company has seen it expand to seven bases across the UK and a nationwide team of engineers and product specialists.

Arrow specialises in telephony, data and IT solutions for businesses throughout the UK and the addition of business energy, including gas, electricity and water services, to the portfolio in 2017 makes Arrow one of very few companies in the UK able to provide a full energy, telecoms and IT consultancy and service proposition.

But as the company has grown, so did the administrative headaches caused by employee expenses. Using a traditional paper-based approach, managing expenses was becoming more of an administrative burden.

Search for smarter system

To tackle the inefficiency, they started to look around for a digital solution; a system which could better handle the mobile nature of their employees. They put together a shortlist of requirements. It needed to:

  • Digitise paper receipts via a mobile device
  • Provide integration between mobile and desktop applications
  • Offer a better way to track mileage expenses
  • Highlight out-of-policy expenditures
  • Include full reporting functionality.

After evaluating a number of different options, the one-stop solution they chose was webexpenses. In addition to the software, they were drawn to the innovative pricing model provided.

Finance Director, Paul Gibbons said:

“We evaluated a few suppliers and webexpenses provided the most complete solution. In addition, the pricing model provided the flexibility required as the number of expense claims in any given month can vary, but we did not want to pay for capacity we didn’t need.”

Webexpenses provides a smartphone app which allows any paper receipts to be converted into a digital format. It allows the entire management of costs to be handled digitally – cutting processing times by around 25 percent.

Flexible digital solution

Using a cloud-based structure, webexpenses provides real-time information with automated checks made on each and every submitted claim. Managers are alerted whenever costs fall outside pre-defined limits.

The ability to carry out automated checks is one feature that has been particularly important for Arrow. The flexibility of the system means out-of-policy claims are not automatically blocked, managers can still judge whether flagged costs are legitimate.

It’s the kind of attention to detail that helped Arrow to scoop the Employer Brand of the Year Award at the Employee Engagement Awards 2018. It was a recognition of the company’s ability to handle rapid growth while maintaining superior customer services and a motivated and engaged workforce.

You can find out why so many businesses are choosing webexpenses as their expense management solution by visiting our customer success stories.

One in four ‘exaggerate’ expenses claims

Aug 29, 2014

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The importance of an expenses policy in protecting company finances

Apr 17, 2014

Michael Richards explains the importance of an expenses policy in protecting company finances in an artcle from Institute of Financial…

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Webexpenses Joins Britain’s Biggest Start-Up Show

Nov 26, 2013

With webexpenses taking part in Britain’s biggest show for start-ups, we wanted to think of a suitably big prize as…

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Webexpenses placed as one of UK’s top-rated business services

Nov 11, 2013

A major UK survey of user satisfaction levels has placed webexpenses as one of the UK’s top-rated finance software services…

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Webexpenses: before the cloud

Oct 17, 2013

Webexpenses has pioneered the use of cloud computing as an expenses management solution. But leading the way in the world…

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Sponsored Competition Award: Who Won?

Sep 27, 2013

The winner of the Webexpenses sponsored competition to find the North West Financial Controller of the Year has been announced…

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Partner Programme gives chance to benefit from award winning software

Sep 25, 2013

Webexpenses is re-launching their Partner Programme with a new structure, giving businesses greater flexibility and the chance to offer their…

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Webexpenses sponsors two top finance awards

Sep 24, 2013

 It’s an exciting week for the webexpenses as the winners are being announced for two major finance awards we have…

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The most outrageously petty expenses claims

Aug 21, 2013

There’s nothing the media loves more than a juicy expenses scandal and the higher the amounts being claimed, the more…

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Webexpenses: helping build a winning finance team

Jul 30, 2013

Technology has transformed the way our finance teams work over the past 10 years. It has removed so much of…

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