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Size: Medium Industry: Healthcare Applications: Snowdrop KCS

Healthcare at Home Ltd case study

Healthcare at Home is the UK’s largest provider of home healthcare services with around 1,000 employees and caring for more than 150,000 patients each year. Operating throughout the UK, their wide range of services help to improve patient care and reduce costs.

“We’ve found webexpenses to be a really straightforward and effective solution.”

Denise Pudner, Payroll Manager for Healthcare at Home Ltd

Challenges faced with expense management

“Before webexpenses we used paper expenses, so people would post their expenses through to their managers for approval. These would then be transferred over to a spreadsheet.

“So it all takes time and one of the problems we found was having to be reliant on the postal service; sometimes things tended to get lost in the system.”

How webexpenses helped

“It’s now a much quicker approval process and has cut down on the need to rely on postage. It’s generally just so much more streamlined now and things will improve as more people start using digital receipt scanning option.”