If you’re weighing up Webexpenses vs Pleo, we’ll be honest: we think we’re the better choice. But we’re not here to hard-sell you. Ultimately, you’re going to use the product and you need a platform that fits how your team actually works, how your finance function operates, and where you’re headed as a business.
So here’s what we’re going to do instead: lay out the facts. We’ll show you where we differ from Pleo – from pricing and features to support and implementation – and give you the full picture so you can make an informed call.
Both Pleo and Webexpenses exist to make business spending easier. But we approach it from different angles.
Who we are – and who they are
Webexpenses was started 25 years ago in the UK, and our headquarters remain here. We’ve since expanded into APAC (with a team on the Sunshine Coast), which means our focus is concentrated and deliberate. Everything we build is designed with UK and APAC finance teams in mind: local tax rules, reporting that fits your processes, and support that’s there during your working hours.
Pleo launched in Denmark in 2015 and has grown rapidly across Europe, with particularly strong traction in the Nordic countries. They now serve 37,000 customers across Europe. That’s substantial scale, but it does raise an important question: when you’re one of 37,000 customers, will they meet, cater and care for all your needs? Or are you just a cog in a machine?
This difference in approach shapes a lot of what each platform offers – and how you’ll experience working with them.
What’s the main difference between Webexpenses and Pleo?
Webexpenses is a full functionality expense management system with cards as an optional feature, while Pleo is a card-led offering with expense features built around it. We offer full flexibility in how employees submit expenses and track spend like mileage and per diems (Expense Cards, credit card reconciliation, or out-of-pocket), whereas, with Pleo, prepaid cards are the primary tool used for spend.
What we focus on
Our focus has always been clear: to do expense management brilliantly. We don’t try to be everything. That means we can put all our energy into the features that matter for expenses, like:
- Simple receipt capture and processing.
- Our Expense Card (available for free to Webexpenses users in the UK).
- Credit card reconciliation.
- Automatically flags policy breaches, monitors employee spend and maintains an auditable trail.
- Automated tracking fields.
- Flexible approval workflows.
- Access controls and permissions.
- Carbon tracking for environmental reporting.
- Direct integrations with accounting, ERP and HR systems.
- Custom reporting that works seamlessly with your accounting system.
- Point-to-point mileage calculation tracking and our system is updated to match any changes to HMRC’s advisory mileage rates.
Our focus is making life easier for finance teams and employees alike – not spreading ourselves thin across too many products (which, to be fair, the same can be said for Pleo which keeps a narrower focus like us).
What Pleo focuses on
Pleo’s approach is fundamentally card-first. Prepaid cards sit at the centre of everything they do, with invoicing and bill payments built around that core offering. This creates some practical challenges that are worth understanding before you commit.
Their prepaid card model means you need to load cash onto cards before anyone can use them. Pleo allows for instant top-up during business days, done via Open Banking.
That said, if your team needs to make an urgent purchase and the cards aren’t loaded (maybe you’re not available to load the funds), they’re back to out-of-pocket expenses, creating exactly the admin burden you were trying to avoid. There’s also the cash flow impact: holding cash outside your business and loading it onto cards in advance ties up working capital that could be better deployed elsewhere.
That card-centric model has helped them build strong brand recognition through heavy marketing investment, and it appeals to smaller businesses that want a straightforward card and invoicing setup. But it’s not truly all-in-one – it’s card-focused with added features, rather than a comprehensive expense management system.
Expense cards: how ours are different to Pleo
This is one of the biggest differences between how we work and how Pleo works.
With Pleo, you’re essentially buying into a card programme with expense features built on top. That means everyone who needs to make purchases requires a card, and you’ll pay for every card whether it’s used that month or not.
How our approach differs
We offer expense cards too – but they’re not the main event. Our Expense Card is free to all Webexpenses users and sits alongside our core expense management system as added functionality. It’s there if you want it, but it’s not compulsory.
This means you can choose the right tool for each situation. Some employees might use the Expense Card for regular purchases. Others might use their own company credit card (and our platform makes reconciliation much quicker) or submit out-of-pocket expenses.
As we only charge for the team members who are active in a given month we don’t force you to pay for ‘shelfware’ that you don’t get the benefit from. This flexible approach ensures your costs scale precisely with your usage, never forcing you to pay for unused cards and grows with you as required
The question to ask yourself is simple: do you want a card programme with expense features, or a comprehensive expense system with card functionality built in?
Pricing and value
When it comes to pricing, the differences become quite stark.
Webexpenses starts from £8 per user per month, with tiered plans available depending on the size and needs of your organisation.
What’s included is not only the software itself but also guided rollout, training and ongoing account management. You’re not just buying a tool – you’re getting support that makes sure the tool works for you long term.
Pleo’s pricing structure is more complex and tends to increase as you grow:
- Free Starter Package for two users, then £9.50 per additional user
- £45 per month for three users, then £13 per additional user
- £109 per month for three users (with additional benefits like phone support), then £17 per user
- £219 per month for five users (with further benefits like ‘concierge’ support), then £20.00 per user
The key thing to understand here is that Pleo’s cost doesn’t necessarily come down as you scale – it often goes up. You’re also paying for every card, whether it’s used that month or not. This limits scalability because your spending grows in lockstep with your headcount.
It’s worth considering whether everyone in your team actually needs access to a card. With Webexpenses, you have the flexibility to give cards only to those who need them – and you only pay for active users. Pleo requires payment for cards even if they sit unused, which can mean paying for access your team doesn’t actually use.
Pleo does offer cashback on card spend, which they position as a way to offset the cost of the system. However, this requires guaranteed usage for the benefit to outweigh the cost – and it’s not always clear whether the cashback truly compensates for the higher monthly fees.
You also only qualify for cash back if you pay for your Pleo subscription yearly in advance. And you need to spend £800-£950 per user just to cover the extra cost for cash back.
Do I pay per card with Webexpenses?
No. With Webexpenses, you pay per active user, not per card. Our Expense Cards are free to all Webexpenses users, and you only pay for employees who actively use the system. This is different from Pleo, where you pay for every card whether it’s used that month or not.
Features: tiered access vs everything included
Here’s where the approaches diverge significantly.
With Webexpenses, everything is provided under one user fee. You get full access to all features regardless of which plan you’re on and there’s no fluctuation in the level of support and account management you get.
Pleo operates on tiered availability of functionality. Different features are unlocked at different price points, which means you might need to pay considerably more to access the capabilities you actually need. This can make it harder to predict your true costs as your requirements evolve.
Financial control
For finance teams, visibility and control over spending is paramount.
Webexpenses provides comprehensive audit trails across all transaction types. Whether it’s an expense claim, credit card transaction or invoice, you have managerial oversight at every stage before anything hits your accounting system.
The other thing to consider is prepaid expense cards and the trade off you make when using them. Both Pleo’s cards and our Expense Cards use a prepaid model, which means loading funds upfront into a company wallet (which the cards connect to).
This eliminates out-of-pocket spend for employees and simplifies reimbursements, but it does tie up working capital in advance rather than benefiting from the 30-45 day float you’d get with a credit card.
Here’s the critical difference: with Pleo, you’re locked into their prepaid card system. With Webexpenses, our Expense Cards are optional. You can reconcile your existing corporate credit cards (keeping that credit float for cash flow), use our prepaid Expense Cards where they make sense for certain employees, or combine both approaches.
Pleo’s platform is built entirely around their prepaid cards. Ours gives you the control to choose what works best for your business and your cash flow needs.
Does Pleo affect cash flow?
Yes. Pleo uses a prepaid card model, which means you need to load funds into a Pleo account before spending happens. This ties up working capital in a zero-interest account and removes the 30-45 day credit float you’d normally get with a credit card system, where your money can earn interest or remain available for other business needs.
Integrations
Integrations can save hours of admin, but only if they work properly with the systems you already use.
Pleo advertises integrations with more than 20 HR and accounting systems, which sounds comprehensive. In practice, most of our customers find that CSV transfer suffices for their needs (and often provides more flexibility than a direct integration).
We’ve built our integration approach around what finance teams actually use day to day. If a direct integration isn’t there, we’ll help you set up custom reporting so your expense data drops into place. You can also build your own connection into the Webexpenses API if needed (and we’ll help with that too).
Support and account management
Support is about more than fixing issues. It’s about knowing who to call when you’re unsure and having someone who understands both your business and the software.
When you work with Webexpenses, you can pick up the phone or drop an email and speak to someone in the UK (or APAC) who knows your account. We offer 24/7 digital support, and here’s something unusual: anyone at your company can call for help, not just the admin. Every customer also has a dedicated account manager.
This personal touch means you’re not just logging a ticket – you’re building a relationship with people who understand UK business needs and are available during your working hours.
Webexpenses vs Pleo at a glance
| Feature | Webexpenses | Pleo |
| Starting price | From £8/user/month | From £9.50/user (after 2 free users) |
| Market focus | UK and APAC | Europe (strong in Nordics) |
| Support | UK and APAC based team, 24/7 digital, phone and email | Standard support (varies by tier) |
| Implementation | Guided, tailored setup | Self-service with resources |
| Account management | Dedicated account manager included | Varies by tier |
| Feature access | Everything included at one price | Tiered – pay more for advanced features |
| Expense cards | Free feature alongside comprehensive system | Core product |
| Credit card reconciliation | Yes – for your existing cards | Pushes own card solution |
| Card loading time | Instant | 3–8 days minimum |
| Payment for unused cards | No – pay per active user only | Yes – all cards charged monthly |
| Audit trail | Full visibility before posting | Limited |
| Carbon tracking | Yes | Available |
| Customer count | More than 2,000 finance teams, with a UK and APAC focus | 37,000 across Europe |
How do you decide which is right for you?
By now, the differences should be clear. Pleo offers a prepaid card and invoicing platform built for European markets, with particular strength in the Nordics. We focus on comprehensive expense management, built around the needs of UK and APAC businesses, with stronger policy control and flexible pricing designed for growth.
So what matters more to you – a card-first approach or complete expense flexibility?
Some companies start with Pleo, but most scale with Webexpenses because we provide stronger policy control, customisable enforcement and pricing designed for growth – ensuring you stay efficient and cost-effective as you expand.
It can help to ask yourself:
- Do you want to be locked into a prepaid card system, or would you rather have the flexibility to use expense cards alongside credit card reconciliation?
- Is holding cash outside the business a cash flow issue for you?
- Do you want all features included at one price, or are you comfortable with tiered access?
- How important is full audit trail visibility before transactions hit your accounts?
- Will everyone need a card, or just some team members?
Your answers will guide you towards the right option.
Final thoughts: why UK businesses choose Webexpenses
Managing expenses is never just about receipts – it’s about staying compliant, managing spend and giving staff a system they actually like using. Both Webexpenses and Pleo can help with that, but they go about it in different ways.
We believe we’re the better choice for UK (and APAC) businesses because we’re designed around your needs, backed by a team that knows your context, and priced for sustainable growth. Our platform gives you complete control over business spending without being locked into a card-first model.
You get flexible approval workflows, comprehensive audit trails, carbon tracking for environmental reporting, expense cards as a free feature, and the ability to reconcile any credit card – not just ones tied to a specific provider. Everything is included at one transparent price, with UK and APAC based support that’s there when you need it.
Want to see our platform in action? Book a free demo with our team, and we’ll show you exactly how Webexpenses can streamline your expense management while giving you the control and visibility you need.
