West Ham
How West Ham continue to blow bubbles and not budgets
Who are West Ham United?
West Ham United are a football team based in Stratford, East London. They were founded in 1895 as Thames Ironworks and renamed to West Ham United in 1900.
Competing in the Premier League, England's top division, West Ham play their games at London Stadium after moving there in 2016 after previously playing at the Boleyn Ground.
How were West Ham United managing expenses before Webexpenses?
Jenny Akroyd, Finance Manager, explains that before using Webexpenses, West Ham used a manual process. Jenny describes their process mentioning that they “had a printed out sheet that people filled out manually” going on to say that employees would “send that paper form off to their approver who would then check and sign the form”.
How has Webexpenses helped West Ham United?
The club identified two major problems they were looking to resolve, expenses getting lost and greater clarity on whereabouts they were in the system.
Jenny illustrates that with Webexpenses they have “solved all those problems because it's automated… we’ve got a full audit trail”.
Rohan Shukla, Partnerships Manager, says that Webexpenses has helped because “it puts you at ease” and “lets the platform take care of your expenses” allowing for a lot of “clarity for the employee who's bearing these costs up front”.
What part of Webexpenses could West Ham United not manage without?
The main part about Webexpenses that the end users can’t live without is the speed at which they can get the expenses back. Mentioning that it is beneficial to employees who have that financial outlay.
Why would West Ham United recommend Webexpenses to other businesses?
Jenny Akroyd says, “Other businesses that are struggling with manual finance processes, I would say, bite the bullet and go for automation”. Explaining that by automating expenses they have saved about 3 to 4 hours a week. Jenny goes on to explain that integrating with their existing finance systems was “really smooth”.
Webexpenses has helped West Ham with their time-saving efficiency, further explaining that they couldn’t imagine going back to a manual process now.
