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Fulham FC

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Who are Fulham FC?

Fulham FC is the oldest club in London. The Club was originally formed in 1879 when a school teacher and churchwarden formed a football team for local boys at Fulham St Andrew’s Church.

Now, the club competes in the Premier League at its home Craven Cottage and has been hosting matches since 1896.

Fulham FC ensures that their operational processes are just as efficient as they are on-pitch.

To help achieve this, Fulham decided to switch to Webexpenses for their expense management processes.

Why did Fulham FC choose Webexpenses over other providers?

After looking at other providers, Webexpenses’ interface and reporting statistics attracted Fulham to the software’s capabilities. Jamie Ratcliffe, Financial Controller at Fulham FC, described it as “interactive and smooth”.

Webexpenses allows Fulham to track and manage employee expenses whether they are reimbursing claims from the office, or when travelling for away fixtures.

Jamie Ratcliffe explained that the reporting with their previous provider was "really slow and took up a lot of manual time."

Now, the team can automate unnecessary admin tasks smoothly and quickly, allowing them to focus on other important day-to-day tasks.

How much time has Fulham FC saved since switching to Webexpenses?

Jamie Ratcliffe highlights how “Webexpenses has made the whole process quicker and smoother for us. I would say weekly we've saved an hour or two and with my reporting. At the end of the month, I have saved half a day to a day's worth of work.”

The Webexpenses Reporting Suite gives admins a quick and detailed breakdown of employee spending including custom reporting, receipt downloads, and mileage reporting. Fulham FC has used these features to improve spend visibility and manage costs effectively.

What part of Webexpenses could Fulham FC not manage without?

Jamie Dapaah, Equality, Diversity, and Inclusion Executive at Fulham FC, told us:

“The part of Webexpenses that I couldn’t manage without now, would be the tracking of the expense. This alerts my managers and myself, when this will be paid or if I am still awaiting payment, making it easier for myself and my team.”

Webexpenses notifies claimants and approvers via desktop and mobile. This ensures users gain full visibility of expense claims and encourages employees to speed up the entire expense process.

Why would the team recommend Webexpenses to other businesses?

Jamie Ratcliffe says, “I would recommend Webexpenses because the customer support has been brilliant and the integration to move us into the system was outstanding. The system is easy to use and the reporting interface is brilliant. I could not imagine going back to a manual process”