Leading Clothing Brand Tom James Finds Perfect Fit With Webexpenses

Creating a bespoke product to help manage business expenses

It’s style, simplicity and exceptional service that has helped to make Tom James Company the world’s largest provider of bespoke clothing.

The company’s vertically integrated approach means that they control the entire manufacturing process, ‘from sheep to suit’, allowing them to ensure value and quality.

They are able to combine a manufacturing heritage, which dates back to 1836, with all of the convenience and simplicity of today’s digitally connected customer services.

It’s this approach which was behind the company’s search for a better way to handle their employees’ expenses.

Previously they had been using traditional administrative methods, with paper documents, receipts and Excel spreadsheets which were manually handled.

A tailored solution for smarter expense management

By making the switch to Webexpenses, they have been able to streamline the whole expense process, significantly reducing the administrative burden.

“The time saved has been massive for the team. We no longer have to work through masses of paper and Excel sheets, with all of the paper receipts having to be stored.”

Simon Herring, Tom James Company’ Financial Controller

The benefits delivered by Webexpenses’ paperless process allow business travellers to instantly convert any paper receipts they receive into a digital format.

Managing global expenses with ease

With a global operation and a service model which brings fine clothing directly to their clients’ homes and offices, efficient travel administration is essential for Tom James Company.

Webexpenses is designed to handle all the challenges of a global operation with automated currency conversions and a cloud-based system which allows expenses to be managed from anywhere in the world.

Tom James Company was launched in 1966 by self-made businessman Spencer Hays. It was born out of his love for fine clothing and the desire for simpler and more satisfying ways to shop.

You can read the full case study on what Simon had to say, here.

If you’re interested in finding out how we can help to streamline your expense process in the same way, please get in contact or book a free demo.

Related articles

Our new expense reporting completely changes the UI for reporting.

Reimagined Reporting in Webexpenses: A Smarter, Simpler Navigation Experience 

It’s been a while since our reporting suite’s interface got a proper update. While the data underneath has always been robust – unlike many other expense tools, we’ve always offered real-time visibility into your corporate spend – the experience around it was overdue for a change.  The value of a report is only as good as your ability […]

An image displaying all the badges we've won in the G2 Summer report 2026.

The Top-Rated Expense Management Platform in the UK (According to your Peers) 

G2’s summer report just dropped and, well, we killed it. Webexpenses is ranked #1 overall for expense management, picking up 42 badges across the UK, ANZ (Australia/New Zealand), and EMEA, including #1 in both the UK enterprise and UK mid-market grids.  It goes without saying: Every ranking here is determined by verified reviews from real users. Your peers have […]

An image illustrating how multi-entity works for our expense cards.

Why Multi-Entity Businesses Outgrow Standard Expense Software 

Webexpenses has long supported multi-entity expense management – separate legal entities, all under one platform. Now that same multi-entity capability is available with our Webexpenses Cards.  You can issue cards across multiple legal entities, you can run them the same way you run your expenses: separately where it matters, together where it helps.  Why one account just won’t cut it  In many cases, a single expense […]