Gift Universe Group

Gift Universe Header Image

Locations:

Applications:

Industries:

With the finance team processing up to 1,500 invoices in a single month, retail group Gift Universe Group contacted current expense management system provider, Webexpenses on their latest invoice processing solution. Financial Controller at Gift Universe Group, Stacey Monks highlights the main pain points their old process burdened them with and why being more sustainable was a key factor for a paperless system moving forward.

Before bringing Webexpenses Invoice Processing into Gift Universe, how were you processing supplier invoices?

Before we brought Webexpenses Invoice Processing into the business, we had a manual invoice email ticketing system. Invoices would either come in via email or post. They then had to be printed off and distributed out to the relevant approvers for sign off.

There was no visibility of the audit trail and suppliers would get angry if invoices weren’t paid on time or lost through our old process.

Why did you look into Webexpenses Invoice Processing for managing your supplier invoices?

The main driver for bringing in an auto-mated process was for there to be a full audit trail. We were keen to be able to see invoices that hadn’t been approved so we could chase approvers and then directly import the data after sign off into our accounting system.

Manual data entry was another area we wanted to remove from the old paper-driven process.

How was the process with setting up your Webexpenses Invoice Processing system?

The implementation was brilliant, James our Implementation Consultant handled everything from the set-up of the system right through to training our finance team.

What benefits has Webexpenses Invoice Processing brought to Gift Universe?

We have full visibility of our supplier invoices process which is fantastic. Another key factor for us was to be more sustainable - with now having a paperless process we’ve made a massive step towards this.

Browse Other Case Studies

All
  • All
  • Area | Americas
  • Area | APAC
  • Area | EMEA
  • Area | Global
  • Consulting & Services
  • Consumer Goods & Entertainment
  • Education
  • Finance & Insurance
  • Food & Hospitality
  • Manufacturing & Equipment
  • Medical & Bioscience
  • Natural Resources & Environment
  • Non-Profit
  • Retail
  • Supply Chain & Logistics
  • Technology & Software
  • Video

Nextira One

The company’s sizeable field-based implementation and maintenance support team previously submitted expenses using an excel spreadsheet that was then printed...

Read More

White Stuff

Sociable and ethical clothing retailer, White Stuff has stores all over the UK and Europe.

Read More

The Workforce Development Trust

Read More

Allpress Espresso

Allpress Espresso is a coffee roaster and ‘espresso specialist’ business founded by Michael Allpress in New Zealand during the year...

Read More

Healthcare at Home

Healthcare at Home is the UK’s largest provider of home healthcare services with around 1,500 employees and caring for more...

Read More

VTCT

VTCT are a Government-approved awarding organisation, with a focus on the advancement of education.

Read More

Konica Minolta Marketing Services

Read More

GapConsulting

As the company’s consultants spend a large part of their time working at customer sites, the expenses process was previously...

Read More

USAlliance Financial

Serving over 90,000 members worldwide, including the employees of American Express, PepsiCo, and IBM, USALLIANCE Financial is a multi-faceted $1+...

Read More

Underground Coffee Roasters

New Zealand based coffee company, Underground Coffee Roasters provide cafés, shops and barista training – they have a passion for...

Read More

Munster Rugby

Founded in 1879, Munster Rugby is one of the most successful and best supported rugby clubs in the world with...

Read More

Henry Schein

The UK based arm of Henry Schein is split into four divisions and approximately 400 employees make expense claims on...

Read More

Adecco Group

The Adecco Group is the world’s leading provider of HR solutions.

Read More

Pets at Home

Pets at Home is the UK’s leading pet care specialist, providing pet owners with everything they need.

Read More

Coleg Cambria

Read More

Procure4

Procure4 is a team of supply chain management specialists working across Europe, USA and UAE to deliver cost base reduction...

Read More

Alzheimer’s Research UK

Prior to using Webexpenses, Alzheimer’s Research UK were using a highly manual process that wasn’t able to keep up with...

Read More

Mountain Warehouse

Webexpenses explores the main expense-related issues the business was having prior to using Webexpenses for their expense management solution, with...

Read More

Swiss Post

In line with its desire to be a highly sustainable company, Swiss Post Solutions Ltd. in the UK made the...

Read More

Museum of London

The Museum of London, which tells the story of London from 450,000 BC to the present day, has recently adopted...

Read More

Woolmark

Woolmark was founded in Australia in 1937, and has since grown to become a truly global organisation.

Read More

Inspirations Paint

The paint supply specialist introduced Webexpenses in 2017 and immediately saw improvements in the managing of their expenses.

Read More

Gamma Solutions

Read More

Tom James

Read More

Scottish Swimming

Scottish Swimming, a national body for the sport, felt it was time to migrate their manual expenses operations towards a...

Read More

Coronation Fund Managers

London-based Coronation Fund Managers is an independent, specialist fund manager founded in 1996 providing sophisticated investment solutions to institutional clients.

Read More

Smart Training and Recruitment

Read More

Arrow Business Communications

Arrow Business Communications have offices across the UK, Managing expenses efficiently is important to them with many approving managers working...

Read More

Ryanair

Ryanair Holdings wanted an expenses solution that could improve the entire process when managing expenses – they chose Webexpenses.

Read More

Global Action Plan

Global Action Plan is the UK’s leading environmental change charity and, since 1993, has helped businesses, schools and communities reduce...

Read More