Look, we know how this looks. We’re writing an article about expense management software alternatives to SAP Concur, and – surprise, surprise – we’ve included our own product. But bear with us. Whether you’re using Concur, just outgrowing spreadsheets, or wondering if your current tool is costing more than it’s saving, this guide will help you make the right choice.
If you’re using SAP Concur (or considering it), you’ll know it’s known for its enterprise-grade capabilities. But it’s not the only option out there. Whether you’re a company of 50 or managing thousands across multiple locations, it’s worth knowing what else is available – especially if you’re looking for greater flexibility, clearer pricing, or faster support.
If you’re UK-based (or based in APAC), there are really three alternatives worth knowing about: Pleo, Payhawk, and yes, Webexpenses (that’s us!). We’ve kept things simple, with straight-up info on pricing, support, and what you actually get for your money.
We’ll go into detail below, but if you just want to compare the data, here’s a handy table where you can compare all your options at a glance:
| Feature | Webexpenses | SAP Concur | Pleo | Payhawk |
| Website | Webexpenses.com | Concur.com | Pleo.io | Payhawk.com |
| Market focus | 50–400 employees | Enterprise | Small | Enterprise |
| Pricing model | All-in-one pricing, no tiers | Variable pricing, not listed publicly | Tiered pricing – 4 plans covering different spend volumes and features | Pricing not listed; US site states “Cards & Expenses” start at $699/month |
| Small business pricing (up to 15 employees) | From £40 p/m | Not listed | From £39 p/m | Not listed |
| Medium-sized pricing (up to 1,500 people) | From £5–£8 per active user | Not listed | From £89 p/m | Not listed |
| Large business pricing (1,500+ people) | Custom | Not listed | From £179 p/m | Not listed |
| Tiered pricing? | No | Yes – three tiers | Yes – four tiers | Not clear |
| Expense cards | ✅ | ❌ | ✅ | ✅ |
| Capterra | 4.5/5 (156 reviews) | 4.3/5 (2,847 reviews) | 4.8/5 (197 reviews) | 4.6/5 (89 reviews) |
| G2 | 4.4/5 (178 reviews) | 4.0/5 (4,521 reviews) | 4.7/5 (234 reviews) | 4.5/5 (112 reviews) |
| TrustRadius | 8.7/10 (42 reviews) | 8.3/10 (567 reviews) | 8.4/10 (5 reviews) | No rating |
| Customer support | In-house, all requests prioritised | Dedicated support for larger clients | Priority support on “Beyond” plan | No |
Webexpenses: Transparent expense management for mid-market businesses
Right, since we’re writing this article, we’ll start with ourselves. We’re not pretending to be neutral, but we do believe we’ve built something that genuinely helps finance teams slash admin without sacrificing control.
Our platform is best suited for companies with 50 to 400 employees, but we work with much bigger teams, too. We don’t do tiered pricing. You won’t find essential features or support stuck behind an ‘upgrade’ button. Everything’s included from the start – receipt capture, mileage tracking, reporting, integrations, approvals – the lot.
If you’re a small team (15 or fewer), pricing starts at around £40 per month. For larger groups, it’s around £5–£8 per active user. Bigger businesses can talk to us directly for custom pricing. And there’s no extra fee for support. It’s all in-house, all prioritised.
Reviews? Pretty solid across the board: 4.5/5 on Capterra, 4.4/5 on G2, and 8.7/10 on TrustRadius. If you want the finer details, they’re all here.
One more thing: Expense Cards
If you’re leaning towards Pleo or Payhawk because they offer company cards, we do that too. With Webexpenses Expense Cards, you can issue virtual or physical cards to your team and manage spend in real-time—without moving cash outside your business.
You’ll get:
- Custom spend controls per card.
- Instant visibility on transactions.
- Reconciliation built into the same platform you use for claims.
See how our Expense Cards give you real-time control without locking you into a ‘card-only’ system.
Learn more about our Expense Cards.
Pleo: Great if you’re card-first
Pleo is a popular option for smaller to mid-sized companies that want to give teams more freedom to spend using company cards. It’s slick, modern, and built around the idea of employees spending directly, then explaining it after.
They offer four pricing plans, starting from £39/month and going up to £179/month, depending on your features and team size. Just keep in mind: if everyone needs a card, the cost can climb quickly – you’ll pay even if the card isn’t used.
Pleo’s reviews are strong:
- 4.8/5 on Capterra
- 4.7/5 on G2
- 8.4/10 on TrustRadius
It works well for teams that want to ditch reimbursements and go all-in on company cards. But if your employees prefer using their own cards and claiming back – or if you need policy control and custom rules, you might find the system a bit limited.
Pleo’s card is very much its primary product. So while the card is great, users with more complex needs might find that it lags in other areas like mileage tracking or traditional reimbursement on those occasions where people pay out-of-pocket.
Payhawk: Built for big, complex setups
Payhawk is aimed at larger, often global, teams. It offers advanced spend management tools, deep integrations, and multi-entity functionality. If you need granular control and reporting across borders, it’s worth looking into.
That power comes at a price. The starter plan is $20/month, but more realistic pricing is $205/month or even $525/month for larger teams using their Premier tier. The highest-tier features – like bulk uploads, advanced analytics, and card management – aren’t available on the lower plans.
Support is also tiered, and there are known UX issues – no folder submissions from mobile, which slows down claims and approvals.
The reviews are solid:
- 4.6/5 on Capterra
- 4.5/5 on G2
Payhawk’s strength is scale, but it can feel overwhelming if you don’t have the team or time to manage its complexity.
What about SAP Concur?
SAP Concur is still the go-to for many enterprises, and there’s a reason for that. It’s well-established, integrates with complex systems, and covers a lot of bases. But it can feel like overkill for many teams.
Here’s what we hear most when speaking to businesses who are weighing us up against SAP Concur (or indeed, some clients who’ve moved from Concur to us – like our client Fulham FC, who moved to us from Concur – you canread their story here).
- Pricing isn’t public, so you don’t know where you stand until the sales call.
- The interface can feel clunky, dated and unintuitive (which hinders widespread adoption in the organisation).
- Support quality varies based on your account size.
- It’s heavily US-focused, which can be tricky for UK teams.
The reviews are decent:
- 4.3/5 on Capterra
- 4.0/5 on G2
- 8.3/10 on TrustRadius
But many users mention long implementation times, tricky admin panels, and unexpected extra costs.
Let’s keep it simple
Choosing expense software isn’t the most exciting job on your list. You just want something that works, doesn’t cost the earth, and won’t create more admin for your team.
Whether you go with Pleo, Payhawk, or someone else entirely, make sure you’re not paying extra for essentials like support or standard features.
Webexpenses is a straightforward, all-in-one alternative to the usual suspects. No bloated contracts. No upsell tactics. Just a tool that helps you manage expenses properly – claims, cards, and everything in between.
Book a demo if you fancy a look and one of our consultants will show you around our platform.
