If your choice of expense management platform comes down to Webexpenses versus Expensify, we would back ourselves (of course, we would). But this is too important a decision for us to simply tell you what to do. You need to find the right fit for your business, your people and your way of working.
So instead of pitching our product, we’ll share with you what we know: We’ll walk you through the main differences between us and Expensify – company focus, product features, implementation, support and pricing – so you can weigh up what matters most to you.
Both Expensify and us exist to make expenses easier. The way we go about achieving this is quite different.
Who we are – and who they are
Webexpenses started in the UK, and our focus remains here. Everything we build is designed with UK finance teams in mind: VAT compliance, HMRC rules, reporting that fits UK processes, and support that’s there during UK working hours.
Expensify began in California and now has more than 12 million users worldwide. They have four offices in the US and a much smaller footprint here in the UK – around 30 people based here, according to LinkedIn. Their product is broad and international, but their strongest focus is still the US.
This difference in background shapes a lot of what each platform offers.
What we focus on
Our focus has always been clear: To do expense management brilliantly. We don’t try to be everything. That means we can put all our energy into the features that matter for expenses, like:
- Simple receipt capture and processing.
- Our Expense Card.
- Automated categorisation.
- Flexible approval workflows.
- Access controls and permissions.
- VAT compliance (and reclaim!).
- Carbon tracking for environmental reporting.
Our focus is making life easier for finance teams and employees alike – not bolting on extra modules that spread resources thin.
What Expensify focuses on
Expensify takes a different path. They call themselves “the expense management app that does it all”. Alongside expenses, their platform covers:
- A corporate card with cashback and fraud protection (only available in the US).
- Invoicing and bill payments.
- Travel booking.
That “all-in-one” approach can be appealing if you want to manage several processes through a single platform. The question is whether you prefer the breadth or the depth of a tool that is built specifically for expenses.
How do implementation and support compare?
Getting an expense system live isn’t just about the software. It’s about how smoothly it’s rolled out, how well your people are trained, and whether you feel supported along the way.
With us, implementation is guided by our UK-based team. We take the time to learn how your approval chains work, connect the software with your accounts, and make sure your staff feel comfortable using it.
Once you’re live, you’ll have a named account manager and a support team you can reach by phone or email – all based here in the UK.
Expensify promotes “implement in seconds”. That self-service approach may suit a small team that just wants to get moving. But it also means less tailoring. Their support is webchat-only, usually handled outside the UK. If you value talking to someone in your time zone who understands UK business needs, this difference may matter.
Integrations
Integrations can save hours of admin, but only if they work properly with the systems you already use.
We’ve put our focus on the tools UK finance teams rely on most – Sage 50, Sage 200 and Sage Intacct, Xero, NetSuite and others. If a direct integration isn’t there, we’ll help you set up custom reporting so your expense data drops into place. You can also build your own API into Webexpenses, too (we’d help you with as well).
Expensify highlights its wide reach, with more than 45 integrations, including QuickBooks, NetSuite, Sage Intacct, Xero and Workday. That’s impressive, especially if you’re working across multiple global systems. The question is whether those connections are relevant to you – and how much support you’ll get if things don’t line up.
Pricing and value
Our pricing is simple. Webexpenses starts from £8 per user per month, with tiered plans available depending on the size and needs of your organisation. What’s included is not only the software itself but also the guided rollout, training, and ongoing account management. In other words, you’re not just buying a tool – you’re getting support that makes sure the tool works for you long term.
Expensify has two main plans. The “Collect” plan starts at £8 per user per month and covers receipt tracking and expense reports. The “Control” plan starts at £14 per user per month and adds approvals and more advanced features.
There’s a clear entry point, though you’ll need to consider that implementation is self-service and support is webchat-only.
Support and account management
Support is about more than fixing issues. It’s about knowing who to call when you’re unsure, and having someone who understands both your business and the software.
When you work with us, you can pick up the phone or drop an email and speak to someone in the UK who knows your account. Every customer also has a dedicated account manager. That way, you’re not just logging a ticket – you’re building a relationship. End users of our platform – not just admins – can come to us with questions and issues as well.
Expensify runs on webchat support. That can be quick for simple queries, but it doesn’t offer the same personal connection or local context.
Webexpenses vs Expensify at a glance
| Feature | Webexpenses | Expensify |
| Pricing | From £8/user/month | From £8/user/month |
| Market focus | UK | US/global |
| Support | UK-based team, phone and email, digital support 24/7 | Webchat only |
| Implementation | Guided, tailored setup | Self-service, quick setup |
| Account management | Yes | Not included |
| Access controls | Yes | Not available |
| Carbon tracking | Yes | Not available |
| Expense Card | Available in the UK (we also offer corporate card reconciliation if you don’t use our Expense Card). | US only |
| Travel booking | Not included | Included |
| Invoice and bill payments | Not included (we do offer invoice processing as a separate service, however). | Included |
| Integration depth | 55+ tailored pathways connecting with various systems and financial tools | 45+ systems |
How do you decide which is right for you?
By now, the differences should be clear. Expensify offers a wide platform that combines expenses with cards, travel, invoicing and bill pay. We focus on expenses alone, building a system around the needs of UK businesses, backed by local support.
So what matters more to you – breadth or depth?
If you want a system that does many things at once and you’re happy with webchat support, Expensify could fit. If you’d rather have a partner that specialises in expenses, understands VAT, and is there to support you during UK hours, then we’re the better choice.
It can help to ask yourself:
- Do we need hands-on help with implementation and training?
- Is local, UK-based support important to us?
- Do we want depth in expense features, like permissions and carbon tracking?
- Or are we looking for a single system that covers a wider range of finance functions?
Your answers will guide you towards the right option.
Final thoughts
Managing expenses is never just about receipts – it’s about staying compliant, managing spend and giving staff a system they actually like using. Both Webexpenses and Expensify can help with that, but they go about it in different ways.
We believe we’re the smarter choice for UK businesses because we’re designed around your needs, backed by a team that knows your context. But ultimately, it’s your decision. If you’d like to see what a UK-focused expense system looks like in practice, we’d be glad to show you.
Want to see our platform in action? Book a demo. Or if you’d like to see potential savings first, try our ROI calculator.
