The unique, social, and ethical clothing retailer White Stuff has stores all over the UK and Europe. With social responsibility at the heart of the brand, the sheer volume of paper claims that were coming into the office was not only an environmentally unfriendly approach but also took a lot of valuable time within the business to process.
White Stuff was motivated to find a solution that would not only provide an efficient, fast, clear, and easier way to input expenses, but also one that offers a quick turnaround.
Retail Operations, Stacey Johnson said,
“ The turnaround of how we buy things and what we do, especially for people who work in the field, they need that money back. Even if it’s a credit card statement, or if it’s their own money, it needs to have a fast turnaround, and that’s what webexpenses offers. ”
With the ability to take a picture of receipts on a smartphone, to begin the claiming process regardless of phone signal is a great feature of webexpenses that White Stuff find really useful.
“I personally like the app for me, because I can take pictures of my receipts so if I lose them, then at least I still have the picture saved on my webexpenses.”
With all the features of the main system, the mobile app is an added feature that White Stuff has found to be practical, logical, and efficient, making the whole claims processes so much easier, as well as environmentally friendly. Even Gilly the Dog loves webexpenses - with her owner spending less time claiming back her expenses, Gilly gets longer walks.
The last word goes to Receivables and Payables Manager, Stewart Griffiths,
“Once you've implemented webexpenses, I think it's going to change the way you process your claims forever. It will save you time and money for sure.”
If you would like to find out more about just how webexpenses has changed the way White Stuff process their claims forever, then you can watch the full video below: