Uzin Utz Group, founded in 1911, has evolved from a regional adhesives manufacturer to a world-leading global supplier of flooring technology products.
Uzin Utz Group, founded in 1911, has evolved from a regional adhesives manufacturer to a world-leading global supplier of flooring technology products.
Uzin Utz UK Ltd is a UK brand that provides solutions to relay, renovate and preserve floor coverings. They are a leader in the development and manufacturing of machinery and tools for flooring.
The company has a commitment to innovation – both internally and externally. A Webexpenses user since 2018, the company is always searching for ways to streamline and improve its administrative processes, including expenses processes. Uzin Utz UK Financial Controller, Sonny Dhariwal, sat down to discuss how Webexpenses has worked for them:
The process was very manual with spreadsheets being used and paper receipts needing to be attached. Some expense claims were even completed by hand – if you couldn’t read the handwriting, it was a nightmare!
The whole expenses process was very difficult to monitor. The majority of our colleagues putting expenses through was our sales team, they would be working remotely and having to post them in with an additional cost to them of having to cover the postage.
There was also only myself and my colleague working in finance at the time, we needed to ensure our time was used in the right areas of our finance function.
Along with Webexpenses we tested out some other expense systems like Concur, but they had flaws such as a ‘one size fits all’ approach that didn’t work for Uzin Utz UK Ltd. Webexpenses were able to cater for every single we need – the system was customised to our exact specifications.
Our sales consultant Phoebe was great to work with. We explained everything we required and could see when we saw a demo of the system, this was an investment we needed to make.
The implementation of the system was fantastic, our implementation consultant Jennifer was a dream to work with and her great attitude of ‘nothing could not be done’ was perfect. Jennifer put a massive effort into ensuring we had exactly what we wanted from the system.
Uzin Utz UK Ltd has been using Webexpenses since August 2018 and we’re saving at least 8 hours per month on the finance side with managing the expenses.
Our sales team, who is the majority of our claimants, can do their expenses so much quicker than before. Admittedly, not all of them are tech savvy but their time has been saved so much and they now get their claims in by the deadlines.
The customer service has been great, I know that quite a few claimants have used them when a password has been inputted incorrectly but these tickets get resolved very quickly. The new mobile pairing feature will be perfect for our sales team, they’ll have no excuses to not be able to access their account whether on the road, or at their desktop.
The communications that pop-up within the system are great. Having the messages right there, I have the urgency to read and engage with it about the latest system updates or new features – it’s too easy to ignore emails.
Webexpenses has improved our finance team’s efficiency. The system is fantastic for being able to pull all the information together needed for reporting, and having an audit trail is a massive benefit.
Overall, Webexpenses has brought accuracy and organisation to the business. Paper is no longer needed in any area of expenses, the move to the digital system has been perfect for us and I couldn’t imagine having to go back to a manual process like we used to do.
