Why Underground Coffee Roasters Chose Us

From our Australia office

Finding the best processes to deliver perfect results – that’s what’s driven the success of Underground Coffee Roasters. With an absolute passion for coffee, the company has grown from a basement in Christchurch to a renowned brand that’s sipped throughout the nation. Providing cafés, shops and barista training – they have a passion for unadulterated coffee and the finest roasting processes.

But the search for the best processes doesn’t just apply to roasting coffee beans, it’s something they apply to every aspect of the business. That includes finding smarter ways to handle employee expenses. As the company grows, having to manually manage paper receipts was becoming more of an admin burden.

Search for a smarter system

What they wanted was a faster and simpler expense system, one that was easy-to-use and provided all the tools need to effectively manage costs. The solution they found was Webexpenses.

The switch to a cloud-based system means no longer being reliant on cumbersome paper-based processes. Webexpenses expense app allows any paper receipt to be instantly converted into a digital format.

It means the whole process can be automated – significantly reducing the time it takes to create and process reimbursement claims. Typically, a switch to Webexpenses reduces processing by around 25%.

Elle Donaldson, trainer and sales support at Underground Coffee Roasters, said the user-friendliness of Webexpenses that really stood out. She said:

Simplicity was most important to us. We needed everything to be quick and easy-to-use, and all together in one place.

By reducing the time needed to handle expenses, the company can keep focused on creating the greatest tasting coffees. That’s helped by their use of a patented Sivetz air roaster.

Related articles

An image displaying all the badges we've won in the G2 Summer report 2026.

The top-rated expense management platform in the UK (according to your peers) 

G2’s summer report just dropped and, well, we killed it. Webexpenses is ranked #1 overall for expense management, picking up 42 badges across the UK, ANZ (Australia/New Zealand), and EMEA, including #1 in both the UK enterprise and UK mid-market grids.  It goes without saying: Every ranking here is determined by verified reviews from real users. Your peers have […]

An image illustrating how multi-entity works for our expense cards.

Why Multi-Entity Businesses Outgrow Standard Expense Software 

Webexpenses has long supported multi-entity expense management – separate legal entities, all under one platform. Now that same multi-entity capability is available with our Webexpenses Cards.  You can issue cards across multiple legal entities, you can run them the same way you run your expenses: separately where it matters, together where it helps.  Why one account just won’t cut it  In many cases, a single expense […]

Binary code on black background — vibe coding and AI development

Should You Build Your Own Expense Software? Maybe. 

There is a narrative doing the rounds right now that AI agents will replace software. The per-seat model is dead. The incumbents are finished. Some financial analysts are calling it the ‘SaaSpocalypse‘. A cool moniker, I’ll grant them.  We are SaaS, for what it’s worth. SaaS being the industry shorthand for software you access over the internet rather than install yourself. Salesforce is […]